Return to Practice

As you will all be aware the COVID situation continues with very little change for the health sector.  Despite relaxing of lots of rules and regulations in our day to day lives, within osteopathy we are still having to take measures to prevent infection transmission.  This means that your osteopath is still wearing mask, apron and gloves etc and patients are still requested to wear masks (unles

s medically exempt) during your appointment.

We continue to leave aeration and cleaning periods between appointments.

For the foreseeable future, appointments will need to be made by telephone but patients will need to speak to the osteopath before they are booked in to confirm that a face to face appointment is appropriate. Please continue to ring the office number (020 8468 1000) and the receptionist will take your contact details and your call will be returned.  


We have undertaken a risk assessment to mitigate the risks of transmission of Covid-19 in line with guidelines from The Institute of Osteopathy and guidance from the General Osteopathic Council.

There will be extra hygiene measures in the treatment room and we suggest that you arrive as close to your appointment time as possible and wait in your car for your osteopath to phone you to tell you the room is ready.


We suggest that wherever possible you use toilet facilities at home before attending as the toilets in the Centre are shared with all other offices and we wish to limit cross-contamination.  The toilets are of course still available for use if necessary.


We request that for the foreseeable future patients and any chaperones accompanying them wear a mask for the duration of the appointment.  Cloth masks are acceptable for this.  If you do not have a mask you can purchase one for £2 on arrival.


Practitioners will be wearing PPE in the form of gloves, mask, and apron and cleaning and aerating the room between patients.  As the window will be open during appointments to aid ventilation you may wish to wear clothing like leggings and a loose T-shirt or shorts and T-shirt.


We request that wherever possible patients pay by card and as the charge for follow-up appointments is £43, under the new £45 limit, tapping should be possible.  We ask also that you bring as few items with you to your appointment as possible (phone, payment card, a small handbag only please)

You will also be asked to read and sign a consent form prior to your appointment which will be emailed to you at the time of making a booking.


We look forward to seeing those of you who are needing to attend the practice and hope that you will understand the changes made and please be patient if further adaptations are required if the situation changes.


If you have any questions about these changes please feel free to contact us either by email ( or phone 020 8468 1000.  


Many thanks and best wishes to everyone to continue to stay safe and healthy.